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#1 You Deal Directly With The Owners
How most construction companies handle their customers today.
1. Customer calls for estimate.
2. Salesperson calls you back makes an appointment.
3. Salesperson estimates your job, picks material, colors, etc.
4. Salesperson hands you over too production manager.
5. Production manager calls to do a re-measure and give you a date they can start.
6. Production manager hands you over too crew leader to deal with any questions you may have while the job is being completed.
7. Salesperson gives you final paperwork and collects final check.
With Resort Siding you will call for an estimate and deal with the same person throughout the entire process. Any problems or questions, you will only have to call one number and talk too the same person who knows everything about your project. That person will be there the day the job starts to ensure everything needed will be done according to work scope.
Stripping the Roof
The first thing we do to ensure a good job for our customers, is to tear-off all shingles down to wood decking. Tearing off the existing shingle let’s us inspect the decking, flashing, skylights,etc.
Prepping the Roof
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Getting Started
Starting to shingle
Finished Product
Treat all Customers with Respect. Resort Sidingf wants all our customers to give us a glowing recommendation when we finish your project.
Make Sure Our Customers Understand their Warranty.
Warranty’s are important for the customer to know exactly what they should and should not expect, if a problem would arise.
Customer Service
Resort Siding goes out of our way to make sure we give our customers the best possible job. But every so often a problem will arise and we make sure we take care of any such problem in a timely manner.
The most important element in just about everything we do all starts with the prep work.
Making sure that all prep work is done correctly will ensure a long lasting roof.
At the end of the project we will inspect the job to make sure everything has been completed to your satisfaction during our walk and talk.